Last updated March 1st, 2023
INFORMATION WE COLLECT
INFORMATION YOU PROVIDE TO US
By creating an account on this website, you are providing us with your personal data which includes but is not limited to, name, email address, phone number, home address, interests, card information, and other personal information. Information that you provide and choose to store on your account is contained within Shopify and transferred for processing. Shopify has a variety of security and risk management policies set in place to protect you and your information for secure online payments and processing. If processing a payment using a credit card, paypal, apple pay, or other, your information may also be processed through other necessary means required by those businesses.
Any information used to create an order, including, but not limited to, name, email, billing address, shipping address, and any other information is processed through Shopify and used to complete your order. This information is used to fulfill, ship, refund, exchange, or otherwise, etc. Additional information may be required.
When you send a direct message through this website, email, or other means of communication, we collect information such as name, email, phone number and other important contact information in order to provide requested feedback or fulfill requests. Third parties may receive information, if necessary.
When you request support services, your personal information along with support details are used for us to complete that request, including, but not limited to your name, email address, home address, and phone number. Third parties may receive information, if necessary.
INFORMATION FROM OTHER SOURCES
We obtain personal data about you from third parties, including, but not limited to name, interests, shopping trends, and more.
Third parties that we use in conjunction with Shopify include:
- Smile: Loyalty & Rewards
- Retail Barcode Labels
- Wishlist Plus
- Essential Free Shipping Bar
- Frequently Bought Together
- One Click Upsell - Zipify
- Search & Discovery
- Judge.me Product Reviews
- GOAFFPRO - Affliate Marketing
- Klaviyo: Email Marketing & SMS
- Keeper - Recover Abandoned Carts
HOW DO WE USE YOUR INFORMATION?
We use personal information to provide services, communicate, fulfill orders, provide personalization, work on product development, analyze analytics, work on customer management, vendor management, and ambassador management, as well as additional legal services.
PERSONAL DATA + MARKETING
You personal data (interests, phone number, name, address) is used to market Ziena Boutique by, including, but not limited to, text message marketing, social media marketing, online ads, physical marketing materials, physical mail marketing, etc. Platforms that may receive personal data include google, instagram, pinterest, facebook, tik tok, and others.
YOUR RIGHTS - OPT OUT OPTIONS
You are able to opt out of any marketing including text messages, email, and physical mail at any time. To opt out of these services, please contact us at email@example.com
If at any time you have previously consented to us tracking your personal data and decide to opt out of all or some tracking of your personal data, you may ask us to delete or modify how we track personal data on you.
Please note, in order to fulfill certain services and requests, we may need personal data from you in order to complete necessary steps, including, but not limited to name, email, phone, order #, etc.
When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies.
Questions about these policies? Send an e-mail to firstname.lastname@example.org